Returns & Exchanges

We want you to be thrilled with your Dead by Daylight apparel, but if your gear isn't the perfect fit, we offer a 30-day return policy for all unworn and unwashed items. Ensure your items are in their original condition to successfully escape the trial and secure your refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.